FAQ
Once your order is successfully placed, please allow up to 3 business days for it to be processed, printed, packed, and
shipped.
Discount codes are only applicable to full-priced items. They cannot be used on sale items or bundles that are already
discounted.
If your order has not yet been shipped, you may request a cancellation by emailing us at [email protected].
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You will receive a confirmation email with your tracking number once your order has been dispatched. You can use the
tracking number to monitor the delivery status.
We ship all orders via Royal Mail or Evri.
You can track your order using the links below:
Please review our Returns Policy for detailed instructions on how to return items.
We sincerely apologize for any errors with your order. Please contact us at [email protected], and we will
resolve the issue promptly.
Our customer service team is available Monday to Friday, 9:00 AM to 5:00 PM (excluding Bank Holidays).